Right of withdrawal

If you would like to return your product for any reason, we ask that you inform us of your decision by sending us a clear statement by email to flypills@gmail.com.

Important note: Only complete orders can be refunded. Individual products from an order will be refunded with a voucher for the shop or a replacement product!

A return is only possible if the seal on the goods has not been opened or removed! For reasons of health protection and hygiene, these are no longer suitable for return!

You bear the direct costs of returning the goods.

The option to return expires prematurely

– for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
– for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded.
– for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery.
– for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery.
– to deliver audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.